Incident Reporting & Hotline


Incidents must be reported into the Incident Reporting and Analysis System (IRAS) within 24 hours of occurrence/discovery. Incidents that have an immediate impact on the health or safety of a consumer, has potential media impact, or involves employee-related incidents of criminal activity, must be reported immediately upon discovery to Lourdes Jackson at 305-856-7933.

Nondiscrimination Statement


In accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975, as well as other applicable local and state regulations, all SFBHN programs and services are available to all persons without regard to race, color, national origin, gender, disability, age, or sexual orientation. If you feel that you have been subjected to some form of discrimination by South Florida Behavioral Health Network or any of its employees, volunteers, or providers, then please contact: Jessica Rodriguez, Contract Management Supervisor, at (305) 858-3335.