Opportunities with our Network Agencies


Independent Living Coach

Volunteers of America of Florida, Inc.

1492 West Flagler St., Miami, FL 33135

ALL applicants must fill out an application at www.voaflhiring.com


The Independent Living Coach assists the participants to meet program and operational objectives, determining candidate services or housing eligibility needs based on Treatment/Life Plan implementation.


Credentials, Skills, Abilities, and Experience:

  • Bachelor's Degree in human services and 1 year's experience with special needs population.
  • Fulfill credentialing requirements per agency policy.
  • Organizational skills and ability to develop Treatment/Life Plans that are easily followed, measurable and attainable.
  • Possess initiative and the ability to work effectively without close daily supervision.
  • Ability to observe and define participant's needs before they become problems.
  • Compassion and ability to assist participants to succeed in the program.
  • Administrative self-sufficiency including computer proficiency.
  • Possess valid driver's license and safe driving record. Must meet insurability standards in order to drive.


Essential Functions:

  • Assist participant develop and implement their Treatment/Life Plan with measurable goals that promote progress towards independent living and self-sufficiency.
  • Regularly review and analyze participant Treatment/Life Plan to determine progress or setbacks; respond and adjust plan accordingly. Provide supportive counseling for the prevention of relapse and psychiatric hospitalization.
  • Provide hands-on assistance, coaching/training and transportation to establish community linkages that support successful outcomes.
  • Oversee participant discharge process including but not limited to alternative housing.


Normal Working Hours and Conditions:

  • 40 hour workweek.
  • Weekends or evenings as required.
  • Some travel may be required.


Rate of Pay:

The Salary for this position is $31,600.00 annually.


Company Benefits:

Generous benefits package including vacation, sick and holiday pay, Section 125 plan, 403b plan, health, dental, vision, life, disability and supplemental insurance products available.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.


It is the policy of Volunteers of America of Florida, as an Equal Opportunity Employer, to recruit, hire and promote to all job classifications without regard to race, color, national or ethnic origin, religion, age, sex, disability, political affiliation, sexual orientation, gender identity, protected veteran status or any other protected class.


We are a drug-free workplace.


We thank all applicants for their interest; however, only those selected for interview will be contacted.

Family Resource Center of South Florida, Inc. – Miami, FL

Family Resource Center of South Florida, Inc. is seeking a Therapist and a Clinical Supervisor. The information for the positions are listed below. Please send resumes to FFondrose@FRCFlorida.org with Subject line: Therapist – Applicant Name or Clinical Supervisor – Applicant Name.



Family Resource Center of South Florida, Inc. – Miami, FL



  • This highly responsible position involves the provision of mental health, substance abuse and co-occurring services to adults, adolescents and children.
  • Services provided will include outpatient counseling, community-based services and coordination with schools, caregivers and others pertinent to the treatment process.
  • It may be necessary to provide services during evening and/or weekend hours. It may be necessary to provide services at the client's home.
  • This therapist is responsible for clinical and data reporting documentation.
  • The therapist is responsible for ensuring services are being documented in a timely, through and accurate manner.
  • Supervised by the Clinical Supervisor



  • Master's Degree
  • Licensed by the State of Florida in Social Work or Mental Health with
  • At least three years of experience in providing mental health services.
  • Performance standards are integrated within the position responsibilities.
  • The principle functions of the position identified shall not be considered as a complete description of the all the work requirements and expectations that may be inherent in the position.



  • Age specific individuals served: Infant, toddler, children, adolescent and adult.
  • Bilingual Spanish/English.


Specific Areas of Responsibility to Position:

  • To provide medically necessary and clinically indicated therapeutic services to children and adults.
  • To develop and maintain client records in a timely and accurate manner and that is in accordance with Family Resource Center Policy and Procedures, and Medicaid, JCAHO, Grant Requirements and other applicable standards.
  • To complete the monthly service encounter log in a timely and accurate manner, and submit it to the
  • Clinical Supervisor.
  • To complete in a timely and accurate manner assessments on each client / case assigned.
  • To complete and implement treatment plans and reviews for each client.
  • To monitor the treatment plans, Dependency Drug Court adult client progress, school achievement, and behavior management plans, as appropriate for each client in terms of noting progress, or the lack of progress, and updating documentation, as needed.
  • To complete progress notes for each service provided.
  • To assist the staff with crisis intervention, as needed.
  • To works closely with the Consulting Psychiatrist concerning psychiatric evaluations, medication
  • reviews and involuntary commitments of the adult and/or children being served, as indicated.
  • To ensure that all clinical documentation in the program is completed in a timely and accurate manner that is consistent with relevant policies, State laws, contractual requirements with funding sources, and Evidence Based Practice.
  • To participate in clinical supervision and administrative supervision as required by agency policy and relevant State Law.
  • To ensure that all programmatic and administrative practices comply with the highest relevant legal, professional, and ethical standards.
  • To contribute to the promotion and understanding of multi-cultural differences in the workplace and in the field.
  • To participate in the agency's Quality Assurance program.
  • Attends all mandatory trainings and required meetings
  • Communicate with Administration and Full Case Management Staff in a professional and timely manner to perform other duties as assigned by the supervisor.


Clinical Supervisor

Family Resource Center of South Florida, Inc. – Miami, FL



  • This is a highly responsible, senior management position that involves the overall monitoring and supervising of the clinical services provided by this agency under the SAMHSA Grant to expand capacity of services available to Dependency Drug Court involved families.
  • This Clinical Supervisor shall conduct regular clinical supervision with each of the clinicians in the program.
  • This Clinical Supervisor shall ensure that clinical services are being provided in a timely, thorough and clinically appropriate manner and that fidelity to the Evidence Based Practice is maintained. Additionally, clinical records shall be reviewed on a regular basis to ensure that services are being documented in a timely, through and accurate manner.
  • This Clinical Supervisor shall work closely with the Director of Quality Assurance/Quality Improvement to ensure that the service delivery and documentation are appropriate and that the clinical staff receives timely and relevant in-service training.
  • The Clinical Supervisor will be responsible for the grant's data collection and performance measurement.
  • Supervised by the Clinical Director



  • Master's Degree
  • Licensed by the State of Florida in Social Work or Mental Health
  • At least three years of experience in providing mental health services
  • At least three years providing supervision concerning the provision of counseling services and administration.



  • Maintains open communication lines with Drug Court Team and Project Partners Senior Management Team, agency staff, accreditation and regulatory agencies, clients, and their families.
  • Knowledge about standards set by JCAHO, preferred, but not necessary.
  • Age specific individuals served: Infant, toddler, children, adolescent and adult.
  • Must be an assertive and highly organized master’s level therapist with excellent documentation skills.
  • Must be bilingual speaking both English and Spanish


Specific Areas of Responsibility to Position:

  • Conducts weekly individual and group clinical supervision with the clinical staff.
  • Ensures clinical services are being provided in a highly competent, ethical, thorough and timely manner.
  • Inspects clinical records on a regular basis.
  • Ensures that the clinical documentation is done in an accurate, thorough and timely manner.
  • Assists in ensuring that the services provided are coded appropriately, according to the relevant funder.
  • Ensures that services are provided, documented and invoiced according to the relevant standards established by JCAHO, Our Kids of Miami-Dade/Monroe, Inc., Department of Children and Families, and other funding sources, as necessary.
  • Reviews and signs timesheets to ensure clinical staff utilizes its time in an appropriate and efficient manner.
  • Works closely with the Director of Quality Assurance/Quality Improvement to ensure that services are provided in an effective and efficient manner in accordance with the highest ethical standards and practice standards of the mental health profession and the Evidence Based Practice.
  • Prepares or assists in preparing relevant monthly, quarterly and annual service performance reports.
  • Works closely with the Director of QA/QI to ensure that a quality in-service training program is provided to the clinical staff on a regular basis.
  • Attends relevant FRC staff meetings and attends relevant community meetings to represent the agency.
  • Interviews for new clinical staff if/when vacancies become available and makes hire recommendations.
  • Evaluates, and, if necessary disciplines clinical staff, as needed. Makes recommendations for disciplinary action, as necessary.
  • Remains accessible to the clinical staff on a "24/7 basis" in case consultations are needed for emergency issues.
  • Develops supervisory forms, in conjunction with the Director of QI/QA, on an as-needed basis.
  • Contributes to the understanding and acceptance of cultural diversity within the agency and the community.
  • Utilizes agency resources in a fiscally conservative manner.

Performs other duties as assigned by the supervisor.

CareerFair Flyer- BH Counselors
Family Resource Center - Clinical Supervisor
Family Resource Center - Therapist
Behavioral Health Therapist - WestCare Foundation, Inc.

WestCare Foundation, Inc.

Job Description: Behavioral Health Therapist


Department: Community Action Treatment

Position Class:  Exempt

Location: Guidance/Care Center, Inc.


Reports to: Team Leader

Date Updated: 10/12/2018

Prepared By: Human Resources


Summary:  Provides a full range of assessment, consultation and psychotherapeutic services for Mental Health, Substance Abuse and/or Co-Occurring Disorders, for identified clients in the Community Action Team program.


Illustrative Duties and Performance Responsibilities:

The duties of the Behavioral Health Therapist position include the following, as well as performance of other work related duties as assigned:

  1. Engages in direct staff hours of service for assigned clients at the rate of 115 hours per month.
  2. Conducts intake assessments/biopsychosocial evaluations for new and existing clients.
    • Assessments are performed in accordance with the Center’s standards, policies and procedures relative to frequency, documentation and timeliness
    • The Intake Assessment is an integrated, longitudinal, strength-based document, reflecting a recovery oriented process, and utilizing both mental health and substance abuse diagnostic tools. The therapist is responsible for implementing this tool in accordance with the CCISC model and philosophy.
    • Communicates a “Welcoming Expectation” to the client; demonstrates empathic listening and compassion, increases client sense of safety and establishes a hopeful connection, in the process of collecting supporting information in a trauma informed manner.
  3. Develops and maintains a written treatment plan for each client.
    • Written treatment plans are developed with as much participation from the client as possible and reasonable.
    • The treatment plan should contain be strength-based, with Recovery/Resiliency based treatment recommendations.
  4. Conducts individual, group and family counseling activities as required.
    • All clinical activities are performed in accordance with the Center’s standards, policies, and procedures.
  5. Prepares written documentation for each service conducted.
    • Written documentation for each service conducted is performed in accordance with the Center’s standards, policies and procedures.
    • All regulatory and reimbursement forms are accurately completed and submitted within the required timeframes
    • Service Activity Logs are correctly completed, with progress notes attached, on a daily basis.
    • Treatment records accurately reflect the nature of the service activity provided, the timeliness of services, and the outcome.
  6. Provides after hours crisis services on a rotation schedule.
  7. Conducts all activities in such a way as to safeguard the confidential status of client information.
    • All “on the job” and “off the job” activities are performed in accordance with the Center’s Confidentiality standards and requirements.
  8. Participates in required staff development / training activities.
    • Maintains up-to-date knowledge of clinical area of practice. Participate in trainings on trauma informed care, assessing and treating victims of domestic violence, trauma-focused cognitive behavioral therapy, motivational interviewing and Seeking Safety
    • Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.
  9. Demonstrates a high degree of dependability.
    • Maintains a good attendance record.
    • Observes working hours.
    • Exhibits characteristics of good workmanship, and integrity on the job.
    • Work time is always productive.
  10. Establishes and maintains effective and positive working relationships with clients, co-workers, and other job-related representatives.
    • Readily develops and maintains therapeutic relationships with clients.
    • Effectively interacts with client’s family and significant others.
    • Shows flexibility and is responsive to requests from supervisor.
    • Works independently with minimal supervision.
    • Is courteous to clients, staff, and all others.
    • Cooperates with others both within and outside the Guidance/Care Center.
    • Demonstrates tact at the appropriate time.
    • Works well with supervisor; accepts direction and supervision.
    • Maintains a positive attitude toward work.
  11. Ensures and maintains a safe working environment.
    • Work area is clean and orderly.
    • Verbalizes, understands and adheres to Center safety procedures.
    • Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center’s reporting procedures.
  12. Presents a positive personal image.
    • Dresses and maintains a professional demeanor
  13. Performs other duties as requested.
    • Miscellaneous duties are performed according to instruction.


Supervisory Responsibilities: None


Knowledge, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


  1. The ability to develop and maintain consumer rapport.
  2. Knowledge of generally acceptable clinical assessment procedures;
    1. In-depth and current knowledgeable skills related to psychotherapeutic treatment modalities and techniques, including but not limited to Cognitive Behavioral Therapy, Motivational Interviewing, and the CCISC (Comprehensive, Continuous, Integrated, System of Care) Model.
  3. Ability to converse with consumers/families about substance and mental health issues
  4. Ability to communicate appropriately and effectively with members of a multidisciplinary team.
  5. Ability to organize, interpret and communicate data in a comprehensive and effective manner.
  6. Ability to network with internal and external departments and agencies.
  7. Knowledge in the inter-relationship between trauma, exposure to violence, substance abuse and mental health disorders.
  8. Maintains confidential files and records

  9. Working knowledge of behavioral health terminology

  10. Knowledge of WestCare Mission, goals and values

  11. Knowledge of Incident Reporting

  12. Knowledge of HIPAA, Professional Ethics, Consumer Rights and Confidentiality

  13. Familiarity with WestCare services and programs

  14. Understands that different cultural and ethnic groups have different perceptions of health, wellness, behavioral health, and preventive health services

  15. Demonstrates respect for individual’s cultural and ethnic values when conducting assessments, developing Wellness and Recovery Plans, and providing services

  16. Understands that different cultures define and perceive family and its importance differently

  17. Demonstrates ability to work effectively with culturally diverse staff and populations

  18. Ability to use trauma informed care principles including ensuring consumer safety, preventing/avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowerment

  19. Ability to identify and describe key signs, symptoms, impact and manifestations of trauma

  20. Aware of the differences between trauma informed and trauma-specific services

  21. Understands the bidirectional relationships among substance use and mental disorders and trauma

  22. Understands the differences among various kinds of abuse and trauma, including: physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violence


Minimum Qualifications:

  • Education: Master’s Degree in psychology, social work or related clinical field issued by an accredited learning institute
    • Florida License Eligible in Mental Health field including LMHC, LCSW or LMFT licensing preferred
  • Language Skills:
    • Ability to read, analyze, and interpret agency and grant required documents

    • Ability to respond effectively to the most sensitive inquiries or complaints

  • Experience:
    • Minimum of two – three years of related work experience in Mental Health, and / or Substance Abuse field, preferably both.

  • Reasoning Ability:
    • Ability to collect data, establish facts, and draw valid conclusions.

    • Understands, communicates (both verbally and in writing), and collaborates effectively and with precision, given the time constraints of each task.

  • Other Skills and Abilities:
    • Ability to provide an Affidavit of Good Moral Character

    • Must have reliable transportation to travel throughout the county

    • Clearance in Pre-Employment Drug Testing and Criminal Records Checks, as required.

    • Possesses sufficient means of independent mobility.


      Work Environment:

  • Personal Protective Equipment
    • None

  • Level of access to PHI –
    • Access to computer data as defined in Supervisor’s MIS authorization.

  • Physical Demands
    • Frequent use of key board and telephone.

    • Occasional lifting up to 25 pounds

    • The employee frequently is required to stand; walk

  • Mental Demands
    • Must be able to handle demands from consumers and staff members



      Immediate Supervisor:

      In accordance wit the organizational chart approved by the Board of Directors, this position is immediately supervised by the Team Leader


      Employee Acknowledgement:  On this date, I have received a copy of my position description relating to my employment with WestCare Foundation, Inc. and acknowledge that I have the abilities necessary, and am able to perform the position functions.  My signature below indicates my agreement to accept the position as outlined above.


Child Protection Clinical Consultation Services “CPCCS” Consultant - Banyan Health Systems


JOB TITLE: Child Protection Clinical Consultation Services “CPCCS” Consultant


PAY GRADE:  Salaried


DEPARTMENT:  Children Services- CPCCS


FLSA STATUS:    Exempt




MISSION STATEMENT: To advance the health and well-being of healthcare consumers in all walks of life with thoughtfully integrated services that combine the best of prevention, disease control, consumer education, research, and evidence-based clinical services across the historically separate disciplines of behavioral and physical healthcare.


OUR VISION:  A community of people who embrace each day of their lives in dignity and health.


DIRECTION and Evaluation Criteria

                 Job Description: Prepared specifically for each position; employee receives copy, signs original document. The original copy is to be forwarded to the Human Resources Department.


                 Performance Evaluation: Rate each standard using numeric guideline for performance measure. Complete developmental goals jointly with employee and competency skills checklist as applicable to the position. 




All programs at BHS adhere to the philosophy of:


  1. The Comprehensive, Continuous, and Integrated System of Care (CCISC) Model

In order to provide more welcoming, accessible, integrated, continuous, and comprehensive services to individuals with co-occurring psychiatric and substance use disorders, BHS has agreed to adopt the CCISC.  This model is based on “best practice” principles (Minkoff, 1998), which adopts an integrated clinical treatment philosophy that makes sense from the perspective of both the mental health system and the substance disorder treatment system.


  1. The Role Recovery Model

The model, an emerging best practice, defined recovery as a personal process of overcoming the negative impact of a psychiatric disability and stigma despite their continued presence.  The ultimate goals for individuals in the recovery process are to reach optimal functioning, to develop hope within a secure base and senses of self, to ring meaning to their lives with empowerment, supportive relationships and full social inclusion.


  1. Trauma Informed Care Initiative

  BHS promotes an environment characterized by safety from physical harm   and re-

  traumatization with an understanding of clients and their symptoms in  the context of

  their life experiences and history, cultures, and their society,  always with a view of

  trauma as a defining and organizing experience that forms the core of an individual’s

  identity rather than a single discrete event.


  1. Integrated Health Solutions

BHS promotes the integration of primary and behavioral health services to better address the needs of individuals with mental health and substance use conditions, whether seen in specialty behavioral health or primary care provider settings. The systematic coordination of primary and behavioral health care services produces the best outcomes and proves the most effective approach to caring for people with multiple healthcare needs.



The duties and requirements of the position are to be carried out in a manner that is consistent with the mission, values and operating principles of the Agency.



ESSENTIAL FUNCTIONS:                                                                                                                                     Evaluation

Provides case consultation on issues of behavioral health to Department of Children and Families (DCF) Child Protective Investigators (CPI) and Supervisors.  Consultations will be conducted in the DCF hub, on the phone, or on the field. 


Completes Brief Assessments for consumers who meet criteria.  Brief Assessments will include clinical recommendations and are completed in the consumers’ homes at the time of the DCF CPI visit.   


Educates consumers about behavioral health needs and referrals/resources; and engages consumers in attending behavioral health services, when needed. 


Links consumers with behavioral health services and/or the Motivational Support Program (MSP), as per protocol. 


Maintains contact with DCF CPI and/or supervisor, behavioral health provider and/or MSP to ensure clinical recommendations are communicated and being followed through. 


Completes/submits documentation of all consultations and brief assessments into FSFN within 48 hours of having provided the service. 


Provides training on behavioral health topics to DCF Protective Investigator Team, as requested.  


Reviews and assures that all documentation on cases being consulted/evaluated meet standards of good practice.


Maintains timely compliance with all training and certification requirements. 


Seeks further consultation and feedback from the CPCCS Program Supervisor, when needed. 


Attends supervision with CPCCS Program Supervisor, as scheduled.


Performs other duties as assigned.





NON-ESSENTIALS FUNCTIONS:  None noted at this time.               




QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


EDUCATION AND/OR EXPERIENCE A Master’s degree from an accredited university or college with a major in the field of counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field; minimum of two years of professional experience in providing services to persons with behavioral health needs.  Experience in Child Welfare and the Safety Methodology is preferred.  Bilingual (English/Spanish) is a bone fide qualification.                


LANGUAGE SKILLS:  Ability to read, write and speak in English (and Spanish preferred).  Must be able to read and comprehend simple instructions, short correspondence, and memorandums.  Agility to effectively communicate information both orally and written on one-to-one and small group situations to clients and other employees.


MATHEMATICAL SKILLS:  Ability to add, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio and percent.

REASONING ABILITY:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


ORGANIZATIONAL SKILLS: Must be organized and able to schedule work load appropriately without hindrance to client appointments etc.


DECISION MAKING: Must be able to work independently with competent decision making using established criteria and guidelines.


OTHER SKILLS AND ABILITIES:  Computer Skills: To perform this job successfully, an individual should have knowledge of Accounting software; Database software; Internet software and Word Processing software.


PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is frequently required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.


WORK ENVIROMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. 


SAFETY:  Follows the general guidelines of the Agency to promote and maintain a safe working environment.


Opportunities with SFBHN


Peer Services Manager

South Florida Behavioral Health Network, the managing entity for mental health, substance abuse, and behavioral health in Dade and Monroe counties, is seeking a Peer Services Manager with a desire to grow professionally. The Peer Services Manager provides peer support, recovery and resiliency technical assistance to peer specialists and providers throughout the network.  The Peer Services Manager will promote a Recovery Oriented System of Care (ROSC) through the Network and the community.



  • Provides supportive services to peers within network providers and the community.
  • Assist individuals with linkage to mental health treatment and other community resources
  • Participate in Consumer Network Meetings and the Statewide Consumer Network Advisory Committee
  • Co-Facilitate Peer Specialist Support Meetings and Peer Certification Technical Assistance Meetings each quarter
  • Assist individuals and providers with the Peer Specialist Certification and DCF Background Screening Exemption Waiver processes
  • Represent SFBHN throughout Florida for meetings and conference calls related to peer services and the Recovery Oriented Systems of Care (ROSC)
  • Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical data/instructions.
  • Ability to travel to various meeting/conferences for the agency. Excellent interpersonal skills, communicate effectively with peers and management.
  • Performs other duties as assigned



  • We offer a generous compensation package for Full-time employees including: Vacation, 403b, Health & Dental Insurance.


EDUCATION AND/OR EXPERIENCE: Minimum of a Bachelor’s Degree from an accredited institution, Master’s degree preferred. Minimum of four years’ experience in the field of Behavioral health and knowledge of community resources and funding sources are desirable. Must have personal knowledge of mental health/substance abuse recovery, must be able to serve as a role model of recovery and must have a minimum of 2 years in recovery.

Nondiscrimination Statement


In accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975, as well as other applicable local and state regulations, all SFBHN programs and services are available to all persons without regard to race, color, national origin, gender, disability, age, or sexual orientation. If you feel that you have been subjected to some form of discrimination by South Florida Behavioral Health Network or any of its employees, volunteers, or providers, then please contact: Jessica Rodriguez, Contract Management Supervisor, at (305) 858-3335.