Opportunities with our Network Agencies



ICFH Job Listing


  • Program Coordinator
  • Clinical Supervisor
  • Therapist
  • Mental Health Targeted Case Manager



For complete job listing, descriptions, requirements and to apply, visit:

CAREERBUILDER and CAREERROOKIE and/or E-mail Résumé & Cover Letter To: Employment@icfhinc.org



Family Resource Center of South Florida - Clinical Director

Clinical Director


Family Resource Center of South Florida, Inc. is seeking a Clinical Director. The information for the position are listed below. Please send resumes to FFondrose@FRCFlorida.org with Subject line: Clinical Director – Applicant Name.



This is a highly responsible, senior management position that involves the overall monitoring and supervising of the clinical services provided by this agency.  This Director shall conduct regular clinical supervision with each of the clinicians in the agency.  This Director shall ensure that clinical services are being provided in a timely, thorough and clinically appropriate manner.  Additionally, clinical records shall be reviewed on a regular basis to ensure that services are being documented in a timely, through and accurate manner.  This Director shall work closely with the Director of Quality Assurance/Quality Improvement to ensure that the service delivery and documentation are appropriate and that the clinical staff receives timely and relevant in-service training.



  • A minimum of a Master’s degree, or its equivalent, is required. 
  • Master’s Degree/Licensed by the State of Florida in Social Work or related field
  • Three years’ experience in providing mental health services and at least three years providing supervision concerning the provision of counseling services and administration. 
  • Knowledge about standards set by JCAHO, Medicaid and TANF preferred, but not necessary.



  • Ability to work as a team member and have good management, communication, organizational and interpersonal skills.
  • Ability to work under stressful conditions and be flexible in relation to department needs.
  • Proficiency in Communication & Written skills.
  • Knowledge of accreditation standards and regulatory body rules and regulations.


Specific Areas of Responsibility to Position:

  1. Conducts weekly individual and group clinical supervision with the clinical staff.
  2. Ensures that clinical services are being provided in a highly competent, ethical, thorough and timely manner.
  3. Inspects clinical records on a regular basis.

  4. Ensures that the clinical documentation is done in an accurate, thorough and timely manner.

  5. Assists in ensuring that the services provided are coded appropriately, according to the relevant funder.

  6. Ensures that services are provided, documented and invoiced according to the relevant standards established by JCAHO, Medicaid, TANF, Our Kids of Miami-Dade/Monroe, Inc, Department of Children and Families, and other funding sources, as necessary.

  7. Reviews and signs timesheets to ensure that clinical staff is utilizing its time in an appropriate and efficient manner.

  8. Works closely with the Director of Quality Assurance/Quality Improvement to ensure that services are provided in an effective and efficient manner in accordance with the highest ethical standards and practice standards of the mental health profession.

  9. Prepares or assists in preparing relevant monthly, quarterly and annual service performance reports. 

  10. Works closely with the Director of QA/QI to ensure that a quality in-service training program is provided to the clinical staff on a monthly basis.  Assists in documenting attendance at said meetings.

  11. Attends relevant FRC senior staff meeting and attends relevant community meetings to represent the agency.

  12. Interviews for new clinical staff if/when vacancies become available and makes hire recommendations.

  13. Evaluates, and, if necessary disciplines clinical staff, as needed.  Makes recommendations for disciplinary action, as necessary.

  14. Remains accessible to the clinical staff on a “24/7 basis” in case consultations are needed for emergency issues.

  15. Develops supervisory forms, in conjunction with the Director of QI/QA, on an as-needed basis.

  16. Contributes to the understanding and acceptance of cultural diversity within the agency and the community.

  17. Utilizes agency resources in a fiscally conservative manner.

  18. Performs other duties as assigned by the supervisor.



Opportunities with SFBHN


CQI Monitor/Specialist

SUMMARY: The CQI Monitor/Specialist is responsible for providing monitoring activities, risk management functions, and quality oversight associated with the provision of behavioral health services.



  • Responds to external complaints and grievances and conducts investigations, writes reports and corrective action plans, as appropriate, to resolve.
  • Participates in on-site Contract Monitoring and Quality Assurance Reviews, including assisting in risk assessments, preparation, report writing, and follow-up on corrective action plans.
  • Assists in system service initiatives related to improving the quality of care; including, but not limited to: Recovery Oriented System of Care (ROSC); Integrated Primary and Behavioral Health Care (Integrated Care); Trauma Informed Care (TIC); Cultural and Linguistic Competence (CLC); and. reviews plans and coordinates training sessions/workshops/meetings for staff, the Network, and/or community stakeholders as needed.
  • Assist in the operation of the Incident Reporting and Analysis System (IRAS), including provider follow-up and investigations.
  • Assist in formulating and conducting secret shoppers
  • Assist in other duties as assigned.


EDUCATION REQUIREMENT: Bachelor’s degree with five years’ experience in the above preferred.



  • Ability to understand and apply applicable rules, regulations, policies and procedures relating to quality assurance and quality improvement activities.
  • Ability to read, analyze, and interpret complex documents.
  • Knowledgeable in HIPAA and 42 CFR.
  • Ability to define problems, collect data, establish facts, draw valid conclusions and develop and organize information into a logical format for presentation in written documents.
  • Ability to respond effectively to sensitive inquiries or complaints
  • Excellent interpersonal skills and ability to communicate effectively, both verbally and in writing, with a diverse group of

Individuals, both internal and external to SFBHN.

  • Working knowledge of Microsoft Office products including Word, Excel, and Outlook.



Ability to travel to various meetings/conferences/monitoring for the agency.

Nondiscrimination Statement


In accordance with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975, as well as other applicable local and state regulations, all SFBHN programs and services are available to all persons without regard to race, color, national origin, gender, disability, age, or sexual orientation. If you feel that you have been subjected to some form of discrimination by South Florida Behavioral Health Network or any of its employees, volunteers, or providers, then please contact: Jessica Rodriguez, Contract Management Supervisor, at (305) 858-3335.